I feel bad for Sprint, If it wasn't because of their crappy network, and even worst poor customer service they might have one of the best networks around. I had Sprint number for about one month. Yeah it took me that long to figure out they were way to expensive, and when I called and bitched at them, they just didn't care. So I canceled my line. This ones years ago, but their Customer Service just got worse and worse. I hope Dan Hess can bring the company around.
Sprint has announced a fourth quarter loss of $29.5 billion, says the Chicago Tribune. The wireless carrier says it expects 1.2 million additional customers to leave this quarter, citing dropped calls and poor customer service as their reason for seeking less frustrating pastures.
Chief Executive Dan Hesse, who took over in December, said business is worse than he expected and is deteriorating.Sprint is trying to stop the hemorrhaging by offering an unlimited plan for $99.99 a month."We need an articulated strategy of how he's going to turn around the business," said Michael Nelson, an analyst at Stanford Group Co. in New York. "I don't expect it to be a pretty picture."
Hesse knows he is facing a tough road.
"We will have a difficult 2008 as we turn this ship around," Hesse said on a conference call with analysts. "This turnaround will not happen for many quarters."
Sprint records $29.5 billion net loss [Chicago Tribune]
(Photo:diaper)
Thanks to the Consumerist.com fro the story
Sprint has announced a fourth quarter loss of $29.5 billion, says the Chicago Tribune. The wireless carrier says it expects 1.2 million additional customers to leave this quarter, citing dropped calls and poor customer service as their reason for seeking less frustrating pastures.
Google has just announced a pretty wonderful new program, offering free lifetime phone numbers and voice mail accounts to every homeless person in San Francisco. This is designed to help them get on their feet, giving them a point of contact to give to government offices and potential employers.
Whaaaat? Did Mary Poppins lie 40 years ago? Robert Krulwich of




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Wiliam writes in to point out something he noticed in the fine print of Best Buy's Product Service Plan: it begins as soon as you purchase the item, and doesn't cover anything covered by the manufacturer's warranty. If you have a one-year manufacturer's warranty and a two-year PSP, you effectively get only one year of coverage out of the PSP.
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A $22.43 sack of burgers turned into a huge pain in the ass when Burger King accidentally debited $2,243 from Bryan Sampson's bank account, leaving him overdrawn and unable to use his debit card lest the overdraft charges keep piling up. Burger King said the manager wasn't available to correct the mistake because it was a holiday weekend... but the local media was happy to answer the phone.
From Thomas Edison to American Idol, this is the complete history of the music that shaped and defined five generations. 3 million records and 300,000 CDs containing more than 6 million song titles. It's the undisputed largest collection of recorded music in the world.
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