Sprint Loses $29.5 Billion Dollars In A Single Quarter [Failure]

I feel bad for Sprint, If it wasn't because of their crappy network, and even worst poor customer service they might have one of the best networks around. I had Sprint number for about one month.  Yeah it took me that long to figure out they were way to expensive, and when I called and bitched at them, they just didn't care.  So I canceled my line.  This ones years ago, but their Customer Service just got worse and worse.  I hope Dan Hess can bring the company around.     

Sprint has announced a fourth quarter loss of $29.5 billion, says the Chicago Tribune. The wireless carrier says it expects 1.2 million additional customers to leave this quarter, citing dropped calls and poor customer service as their reason for seeking less frustrating pastures.

Chief Executive Dan Hesse, who took over in December, said business is worse than he expected and is deteriorating.

"We need an articulated strategy of how he's going to turn around the business," said Michael Nelson, an analyst at Stanford Group Co. in New York. "I don't expect it to be a pretty picture."

Hesse knows he is facing a tough road.

"We will have a difficult 2008 as we turn this ship around," Hesse said on a conference call with analysts. "This turnaround will not happen for many quarters."

Sprint is trying to stop the hemorrhaging by offering an unlimited plan for $99.99 a month.

Sprint records $29.5 billion net loss [Chicago Tribune]
(Photo:diaper)

Thanks to the Consumerist.com fro the story